Refund Policy for Turnip Vegan Recipe Club

Updated on: July 14, 2024
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Thank you for choosing Turnip Vegan Recipe Club. We appreciate your support and strive to provide our subscribers with a valuable and enjoyable experience. As a subscription-based platform, we have established the following refund policy to ensure a fair and transparent process for our members.

1. Cancellation Policy - Subscribers can cancel their Turnip Vegan Recipe Club membership at any time. To cancel your subscription, log in to your account and follow the steps to cancel under the "Billing" section. Upon cancellation, you will not be charged for the next billing cycle, and your access to our recipe library will remain active until the end of your current billing period. Please note that any unused portion of your subscription will not be refunded.

2. Refund Eligibility - As we do not ship physical products and provide immediate access to our digital content, we generally do not offer refunds for monthly subscription fees. However, we understand that exceptional circumstances may arise, and we will consider refund requests on a case-by-case basis. To be eligible for a refund, you must submit a request within 5 days of the billing date by contacting our support team at turnipvegan@gmail.com. Please explain the reason for your refund request, along with any supporting documentation, if applicable.

3. Refund Processing - Our support team will review your refund request and email you the outcome within 5 business days. If your refund is approved, the refund amount will be credited back to your original payment method within 10 business days. Please note that processing times may vary depending on your financial institution.

4. Changes to This Refund Policy We reserve the right to modify this refund policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically to stay informed of any updates.5. Contact Us If you have any questions or concerns about this refund policy, don't hesitate to get in touch with our support team at turnipvegan@gmail.com

By subscribing to Turnip Vegan Recipe Club, you acknowledge and agree to the terms of this refund policy.